Privacy Policy

Last updated: 4 August 2026

1. Introduction

This Privacy Policy (“Policy”) explains how One Marketing Solutions Co., Limited (搵市場推廣有限公司) (“One Marketing Solutions”, “we”, “us”, “our”) collects, uses, discloses and protects your personal data.

We are a company incorporated in Hong Kong, Company Registration Number 2675226, with our registered office at Rm 1546, 15/F., Pioneer Centre, 750 Nathan Road, Mong Kok, Kowloon, Hong Kong.

This Policy applies to our website at https://1marketing.hk, the social media pages we operate, and the marketing services we provide.

We are primarily regulated by the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”). Where we process the personal data of individuals located in the European Economic Area and the General Data Protection Regulation (“GDPR”) applies, we will also comply with its applicable requirements.

2. Personal Data We Collect

2.1 Information you give us

• Your name, company name, job title, email address and telephone number, submitted through enquiry forms on our website
• Business information you provide in an enquiry, such as your company website, industry and marketing requirements
• The content of your communications with us by email, telephone, WhatsApp or social media
• Project-related information you provide in the course of our services

2.2 Information collected automatically

When you browse our website, we automatically record:

• Device and browser type, operating system, screen resolution and language settings
• IP address and approximate geographic location
• The referring website, the pages you view, time spent on each page, and access times
• Your interactions with our website

This information is collected using cookies and similar technologies. See section 5.

2.3 What we do not collect

Our website does not offer member registration, account login or online payment. We therefore do not collect account passwords or payment card details.

3. Why We Process Your Personal Data

• To respond to your enquiries and provide the information or quotations you request
• To provide, perform and improve our marketing services
• To communicate with you regarding ongoing projects
• To send you business information and promotional material, where you have consented (see section 7)
• To analyse website usage and improve our content and user experience
• To measure the effectiveness of our advertising campaigns
• To comply with applicable laws, regulations and regulatory requirements
• To protect the rights, property or safety of our company, you or others

We do not use your personal data for automated decision-making or profiling in a way that produces legal or similarly significant effects concerning you.

4. Third-Party Services We Use

We use the following third-party services, which may process your personal data:

Each of these providers operates under its own privacy policy. We recommend you review them:

• Google: https://policies.google.com/privacy
• Meta: https://www.facebook.com/privacy/policy
• HighLevel: https://www.gohighlevel.com/privacy-policy

5. Cookies and Similar Technologies

Cookies are small files stored on your device by a website. We use the following categories:

Essential cookies　Required for the website to function, such as remembering your language preference. The website cannot operate properly without them.

Functional cookies　Remember your preferences so you do not need to re-enter them on each visit.

Analytics and performance cookies　Collect aggregate statistics about website traffic and usage, including visitor numbers, referring sites, pages viewed and time spent. This information is not used to identify individual visitors. We use Google Analytics for this purpose.

You can opt out of Google Analytics by installing the browser add-on at https://tools.google.com/dlpage/gaoptout

Advertising and remarketing cookies　We use Google Ads remarketing tags and the Meta Pixel. These technologies allow us to measure the performance of our advertising and to show our advertisements to people who have previously visited our website, when they browse other websites or use Facebook and Instagram. They may also allow these platforms to build audience segments based on your browsing behaviour.

You can manage these settings directly with the platforms:

• Google Ads settings: https://adssettings.google.com
• Meta ad preferences: https://www.facebook.com/adpreferences

Managing cookies　Most browsers accept cookies by default. You can delete or refuse cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

6. How We Disclose Your Personal Data

We do not sell your personal data. We may disclose it in the following circumstances:

• Service providers: to the third parties listed in section 4, who may use your data only as necessary to provide services to us
• With your consent: to parties you have specifically authorised
• Legal requirements: to comply with law, court orders or lawful requests from regulatory authorities
• Protection of rights: to enforce this Policy, or to protect the rights, property or safety of our company, you or others

7. Direct Marketing

Under Part VIA of the PDPO, we must obtain your consent before using your personal data in direct marketing.

What we will tell you　Before using your personal data in direct marketing, we will inform you:

• that we intend to use your personal data for direct marketing
• that we will not do so without your consent or indication of no objection
• the kinds of personal data we intend to use
• the classes of goods and services we intend to promote

What we will promote　Our marketing services, including public relations, media promotion, event management, creative planning, digital marketing (GEO, AEO, SEO, SEM and programmatic advertising) and Xiaohongshu marketing.

Your consent　We will not use your personal data in direct marketing unless you give consent or indicate no objection. If you do not respond to our notification, that does not count as consent.

How to opt out　You may withdraw your consent and ask us to stop using your personal data in direct marketing at any time, whether or not you consented previously. Email contact@1marketing.hk, or use the unsubscribe link in any marketing email.

We will not charge you for this. We will act on your request without cost to you.

8. Cross-Border Data Transfer

Some of the service providers listed in section 4, including Google, Meta and HighLevel, process and store data outside Hong Kong. Data protection laws in those jurisdictions may differ from those in Hong Kong.

We take reasonable steps to ensure your data is appropriately protected during transfer and processing. By using our website, you consent to such transfer and processing.

9. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected.

• Enquiries that do not become client engagements: 24 months from last contact, after which the data is deleted or anonymised
• Client project records: 7 years from project completion, to meet tax and accounting record-keeping requirements
• Marketing mailing list: until you opt out

10. Data Security

We apply reasonable organisational, technical and administrative measures to protect your personal data. However, no method of internet transmission or electronic storage is completely secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

11. Your Rights

Under the PDPO, you have the right to:

• Access: ask us whether we hold your personal data and request a copy
• Correction: request correction of inaccurate personal data
• Opt out of direct marketing: ask us to stop using your personal data for marketing, free of charge (see section 7)

If you are located in the European Economic Area and the GDPR applies, you may have additional rights including data portability, erasure and restriction of processing.

How to exercise your rights

Email contact@1marketing.hk in writing, stating:

1. which right you wish to exercise
2. the specific personal data concerned

We may need to verify your identity before acting on your request.

We will respond within 40 calendar days of receiving your request, as required by section 19(1) of the PDPO. For data access requests, we may charge a fee that is directly related to and necessary for complying with the request.

12. Children’s Privacy

Our services are directed at business clients, not children. We do not knowingly collect personal data from children. If a parent or guardian becomes aware that a child has provided us with personal data without consent, please contact us and we will delete it as soon as reasonably practicable.

13. Complaints

If you have a complaint about this Policy or how we handle your personal data, email contact@1marketing.hk. We will respond as soon as we can, and in any event within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong:

Website: https://www.pcpd.org.hk Telephone: +852 2827 2827

14. Changes to This Policy

We may update this Policy from time to time. The updated version will be published on this page with a revised “Last updated” date. If the changes are significant, we will notify you by reasonable means.

15. Contact Us

One Marketing Solutions Co., Limited（搵市場推廣有限公司）

Address: Rm 1546, 15/F., Pioneer Centre, 750 Nathan Road, Mong Kok, Kowloon, Hong Kong

Email: contact@1marketing.hk

Telephone: +852 3957 1729